FireHydrant
FireHydrant

FireHydrant

FireHydrant



Badges

SOC 2
SOC 2 Type II

Quick Summary

One or more annual third-party audit(s) Link ↗

Has a formal mobile device management (MDM) program Link ↗

Annual third-party penetration testing Link ↗

Has a disaster recovery plan Link ↗

Subprocessors list available Link ↗

Has cyber insurance Link ↗

Will enter into a DPA

Has a bug bounty or vulnerability disclosure program Link ↗

Deletes customer data on request Link ↗

Has an API available Link ↗

Uses a centralized IAM solution (SSO) to manage employee access Link ↗

Has a status page Link ↗

Has a privacy policy Link ↗


Our Philosophy

FireHydrant approaches security as a foundational component of its engineering and operational philosophy. We are committed to maintaining the trust that customers have placed in us to keep their data and resources safe through the continuous evaluation and implementation of new controls aligning with the current best practices in the industry.

Robert Ross

Co-Founder and CEO


Announcements

2024 External Network Penetration Assessment Now Available

Our 2024 Network Penetration Assessment is now available in our portal for approved organizations.

2024 Application Security Assessment Now Available

Our 2024 Application Security Assessment is now available in our portal for approved organizations.

Sept 1, 2022 - August 31, 2023 SOC 2 Type II Report Now Available

Our Sept 1, 2022 - August 31, 2023 SOC 2 Type II report is now available in our portal for approved organizations.

2023 Corporate Security Report

The 2023 version of our corporate security report is now available in our portal for approved organizations.

2023 Policy Packet

The 2023 version of our policy packet is now available in our portal for approved organizations.

2023 External Network Penetration Assessment Now Available

The 2023 version of our External Network Penetration Assessment is now available in our portal for approved organizations.

MOVEIt Transfer Vulnerability (CVE-2023-34362)

FireHydrant does not utilize MOVEIt Transfer for any components of its platform and, to its knowledge, no subprocessors were impacted.

2023 Application Security Assessment Now Available

The 2023 version of our Application Security Assessment is now available in our portal for approved organizations.

BlueBleed Update

FireHydrant has confirmed that we are not impacted by the BlueBleed security incident affecting Microsoft's Azure Blob service.

New SOC 2 Type II Available

Our new SOC 2 Type II report for audit period ending August 31st, 2022 is now available in our data room. Request access to view or download the report.


Subprocessors
19

Subprocessor
Location of Processing
Usage Details
Anthropic

Anthropic

United States
Large language models
AWS

AWS

United States
Infrastructure and supporting services
Bugsnag

Bugsnag

United States
Error tracking and reporting
Datadog

Datadog

United States
Performance measurement and log analysis
Fastly

Fastly

United States
Content delivery
Google Analytics

Google Analytics

United States
Analytics
Google Cloud

Google Cloud

United States
Infrastructure and supporting services
honeycomb

honeycomb

United States
Performance measurement and log analysis
Intercom

Intercom

United States
Support communications
Knock

Knock

United States
Notification delivery
LaunchDarkly

LaunchDarkly

United States
New feature rollout and management
OpenAI

OpenAI

United States
Large language models and text embedding
PostHog

PostHog

United States
Product usage reporting
Pusher

Pusher

United States
Real-time browser updates
Salesforce

Salesforce

United States
Sales and support automation
Segment

Segment

United States
Marketing analytics reporting
SendGrid

SendGrid

United States
Transactional email delivery
Stripe

Stripe

United States
Credit card processing
Zendesk

Zendesk

United States
Support communications
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Outreach
1Password
Snyk
LaunchDarkly
Palo Alto Networks
Stack Overflow
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